Emerald Lakes Golf Course

Overall I like this course a lot and I truly feel this is one of the best 9 hole courses in the Sacramento area. However you will notice that I gave this course an overall rating of 1/2 of a star due to its staff. Until my recent dealings with emerald lakes staff I thought Mather had the worst staff. I will explain why.

Recently I booked a Tee time for myself and three friends for a Saturday mourning. When I called the Friday before I stated that my friends and I would like to play 18 the fallowing mourning. The man on the other end of the line took my name and gave me a time of 8 which worked out for us. When I showed up that very next morning is when everything went wrong.

I walked into the pro shop and was greeted by the man behind the counter, I gave my name, told him I was riding and would pay for half of the cart, and asked for range balls. The man never said the total out loud but I handed my card to him. After signing the receipt I noticed that he had only charged me for 9 holes not 18. When I told him of the mistake he replied that I can only play 9 because of a tournament! I said wait nobody told me that when I called yesterday to make the T time and before I could say another work he just tossed the cart key on the counter and said here’s your cart and walked away. I could not believe the disrespect but at no point lost my cool. So he took my card but did not tell me I could only play 9 first.

After my friends arrived we collectively decided to play another course down the road and went into the golf shop to get a refund only to be told that all they can do is issue us a voucher and was pretty much told to either take it or leave it. At this point I would like to state the NO where in the pro shop or on the receipt is it stated that no refunds will be issued, only vouchers. Well we decided to take the vouchers and left very mad.

Onto of that the previous two time my friends and I had played emerald we had been overcharged for our carts. Basically they were charging each of us $24 a piece for the carts when they should have been charging us $12 each. Yes we should have caught it but we had been told the rates were going up so we thought nothing of it until I did some research the other day and found out this is a problem at emerald.

After this last incident I will NEVER play this course again and will be writing an email to the county to complain about the crummy service and disrespectful staff at this course. STAY AWAY.

Fun executive style course with ample practice areas and driving range. Some pretty good deals can be found in the little pro shop. Course itself is in decent shape unless it rains too much and then much of the course can be underwater. Very reasonably priced. When heading up 99, take the Elk Grove exit ramp and give this little course a try.